Help

How can I log in?

You can log into the app with your UZH short name and your WebPass password. For details about your passwords, please go to the website of UZH’s IT services.

I’ve forgotten my password.

You can log into the app with your WebPass password. If you’ve forgotten your password, please follow the instructions for retrieving your password.

My schedule is empty.

If you’ve logged in and are a student at UZH, you can see all of the lectures that you’ve booked through the module booking tool for the current semester in the “Now” and “Agenda” tabs. If you haven’t booked any modules (e.g. because you’re studying law at the Bachelor’s level), they will not yet be displayed. This will be possible in a later version of the app.

Now / Agenda: The app doesn’t show me changes in the modules I’ve booked.

For technical reasons, we can only update the module booking information once a day. This always happens during the night, which is why any changes to your modules will only be visible in the app after one day.

“Now” isn’t showing me any tram or bus connections.

You must allow the app to use your location so that it can show you public transport connections to your next event in the “Now” tab. You can change this in the settings of your smartphone.

Why is my ASVZ button not available?

For students the ASVZ subscription is included in the semester fees. Only if the logo is shown on your recently validated UZH Card the button is available in the app.

Employees pay their annual subscription fee online or at the ASVZ desk. The terms of ASVZ apply.

Which operating systems and versions does the app support?

The app can be used on Android from version 5.0 (Lollipop) and iOS from version 10.

Why can’t I search for contacts in the “Contact” tab?

You can only search for contacts if you’re logged in as an UZH employee or student.